# ChatGPT Troubleshooting

## “This request is no longer valid” when connecting

The permission page is valid for 10 minutes and can be used once. Go back to ChatGPT and start the connection again.

## ChatGPT asks me to finish sign-up

Your account needs the privacy and age confirmation before entries can be saved. Sign in to the web app, finish sign-up, then ask ChatGPT again.

## An entry is not saved

* The date is in the future or before 1 January 2020. Use a date in between.
* The day has no entry yet and you did not mention the intensity. Add it, for example “7 out of 10”.

## The period is too long

ChatGPT can show entries for up to 92 days and summarize up to 366 days at once. Ask for a shorter period.

## A reminder channel cannot be turned on

* Email: verify your email address in the web app settings first.
* Telegram or Discord: connect the channel first. See [ChatGPT Reminders and Settings](/en/docs/chatgpt-reminders.md).

## Connecting Telegram or Discord does not work

* The code has expired or was already used. Ask ChatGPT for a new one.
* Too many codes were requested. Wait a little and try again.
* The channel is already connected. Nothing else is needed.

## ChatGPT does not remind me

ChatGPT cannot send you a message first. Pain Tracker reminds you through Telegram, Discord or email, or you can ask ChatGPT to create a daily scheduled task.

## ChatGPT asks me to connect again

The connection was removed in “Connected apps”, or the plugin was not used for 60 days. Connect again in ChatGPT.

## The cards are in English

The cards follow the language of ChatGPT. They are available in English, Russian, German and French. Other languages show English.

## I cannot delete an entry

Entries cannot be deleted from ChatGPT. Delete them in the web app.

Still stuck? Write to [vitalii.rizo@gmail.com](mailto:vitalii.rizo@gmail.com).